Comprehensive credit reporting provides a more comprehensive and clearer picture of your credit history.
We're here to help
If you’re having problems making repayments, we encourage you to reach out to us early so that we can help find solutions for you. Remember, we're here to help on 1800 185 194.
Credit Report Summary
This guide helps you to understand the information in your credit report. You can access your credit report free of charge every three months.
Late Payments and your Credit Report
This guide provides information on how late repayments show on your credit report in the repayment history.
Temporary Financial Hardship Arrangement
A temporary financial hardship arrangement is an agreement with your lender to adjust your repayment obligations because something has happened which has an impact on your ability to repay.
Variation Financial Hardship Arrangement
This guide applies if you are experiencing difficulties making repayments and we’ve agreed to vary your loan agreement to help you with your current situation.
External Support Services
In addition to contacting us, these external support services, offer free and confidential support which may assist you with your circumstances.
