Friends discuss getting financial assistance
Friends discuss getting financial assistance

Financial support

Need help with your repayments? 

Needing help with your financial situation?

Whether you are needing help with your loan repayments or worried about managing your repayments in the future, it’s important to contact us early so that we can provide hardship assistance by helping find solutions for you.

You can contact us on 1800 185 914 or send us a message.

In addition to contacting us, you may want to contact external support services to assist with your financial situation.  Financial counsellors provide a free and confidential service offered by non-for-profit organisations.

Financial support

Contact us

Get in touch with us so we can help you manage your financial situation by calling on 1800 185 914 or sending us a message.
Repayment holidays

Statement of financial position

If we’ve asked you to provide more information on your financial position, you can complete the Statement of Financial Position form online and email to us with any requested documents to or give us a call on 1800 185 914.
Pepper Money external support services

External Support Services

In addition to contacting us, these external support services, offer free and confidential support which may assist you with your circumstances. 
Contact Pepper Money

Financial Support

Need help with your repayments? Let us know sooner rather than later.

Calling from overseas? +61 2 7227 1517

Get in touch with a Lending Specialist

Tell us about your situation. The more we learn, the better we can help.