Hardship Assistance
Need help with your loan repayments or worried about managing your repayments in the future? It’s important to contact us early so that we can understand your situation and discuss your options.
You can contact us on 1800 185 914 or send us a message.
In addition to contacting us, you may want to contact external support services to assist with your financial situation. Financial counsellors provide a free and confidential service offered by not-for-profit organisations.
Contact us
Get in touch with us so we can help you manage your financial situation by calling on 1800 185 914 or sending us a message.
Statement of financial position
If we’ve asked you to provide more information on your financial position, you can complete the Statement of Financial Position form online and email to us with any requested documents to assist@pepper.com.au or give us a call on 1800 185 914.
External Support Services
In addition to contacting us, these external support services, offer free and confidential support which may assist you with your circumstances.
Financial Support
Need help with your repayments? Let us know sooner rather than later.
Calling from overseas? +61 2 7227 1517