As the home of loan options, we’re incredibly proud to have helped over 570, 8291 Australians succeed in achieving their financial goals.
From purchasing their first home or an investment property, to buying cars, and even funding dream weddings, our flexible lending options help everyday Aussies navigate the ups and downs of real life.
Read authentic reviews and testimonials from our Pepper Money customers here.
Our Customer Reviews
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Trustpilot
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Product Review
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Google Reviews
4.7
from 717 reviews
My experience with Pepper Money was fantastic
My experience with Pepper Money over the phone was fantastic — the gentleman I spoke with was very helpful. The website is easy to navigate, and overall, it was a great experience. Read review
Jeanie
We recently refinanced our home
We recently refinanced our home through Pepper Money — and we couldn't be happier with the experience. From start to finish, the process was fast, smooth, and completely stress free. They were professional, responsive, and took the time to explain everything clearly, making the whole refinance feel effortless. The entire team was supportive and efficient every step of the way. Highly recommend Pepper Money if you're looking for a hassle-free refinance with people who genuinely care. Read review
Steve
Pepper money offered me the chance to purchase my own home
Pepper Money offered me the chance to purchase my home when banks would not. I will remain loyal to them until I own my home. The team are easy to talk to and act instantly on any problems that may arise. I totally recommend this company. Read review
Vicky
Absolutely brilliant
Pepper Money was absolutely brilliant to deal with—prompt, attentive, thorough, and always available. Never thought such a complex process could be managed so seamlessly. Kudos to Pepper Money. Read review
Michael
I first went to other banks
I first went to other banks and went through the whole process only to be told no. Pepper Money trusted me and gave me the chance to prove myself, and because of Pepper I now own my own home. Thank you again, Pepper Money. Read review
Shaun
Pepper has been easy to work with & helpful
I got my initial loan with Pepper Money when my financial situation was not great. Pepper was very helpful. Times improved and they were still helpful and available when I had queries. I took out a second loan, a personal loan, and again Pepper was helpful. I have no hesitation about recommending them. Read review
HVSmith
Pepper Money Home Loans
4.3
from 1,508 reviews
Pepper Money Personal Loan
4.3
from 739 reviews
BRILLIANT & EASY!!!
Simply brilliant!! I tried about six different lenders and two mortgage brokers to refinance my home loan, and I just couldn't find anyone willing to help me out. I have an excellent credit rating and have ALWAYS paid off my loans and credit debts on time. I even paid more into my home loan than the minimum required payments, but my earnings aren't what MOST lenders consider enough to secure a loan with them. They refuse to look at my past history and take into account that I've always managed my loan repayments, even though my income isn't what they consider ‘acceptable’.
Pepper was different! They took the time to assess exactly what my financial situation was and my capabilities to service the loan. I can't praise Pepper Money enough—they helped me get the absolute most out of what I could borrow from them. Just AWESOME!! Read review
Ralph
Easy company to deal with
Easy company to deal with. Easy to check on your repayments, and polite and easy customer service. Read review
Deidre
Only lender that would touch us
Would definitely recommend to anyone struggling to get finance/personal loan, as they were the only lender that would touch us when more conservative lenders would not! Read review
Andrew
Fast friendly professional customer service
Fast, friendly, professional customer service, and I didn’t have to wait on hold for long. Thank you for taking the time to explain how to use the online portal. Read review
Kirrilee
Application went smooth
This loan and application went smoothly, and our rate was sharp — very happy. Read review
Joshua
Process was very easy
Well, the whole process was very easy with no judgement or unnecessary questions. I would recommend them to anyone looking for a loan. Read review
David
3.6
from 728 reviews
Pepper Money is here to help
Pepper Money made my home loan application very simple and easy.
The bank told me they could lend me money to buy a premium car, but they couldn’t lend for a house — even though the car and the house were the same value.
Thank you so much, Pepper Money, for the great help and the amazingly smooth process from preapproval to settlement.
Pepper made it very easy for us to acquire a real estate asset.
When the bank says NO, Pepper Money is here to help. Read review
Ishu
100 stars
Honestly, the loveliest staff. Pepper Money has been exceptional, and I am extremely grateful to the team. I have been with Pepper Money since 2018 for a home loan, and they have always shown me the utmost respect and kindness. They have always taken my personal and business situation into consideration through COVID, floods, renovations, etc., and have always reached out if I’ve needed support.
I’ll very happily stay with Pepper Money for all of my future home and lending needs. They really fill a gap in the market for small business owners and are ethically superior to most lenders in the industry. 100 stars. The team has really been there for me. Read review
AVC
The service was excellent
I had an amazing experience with Pepper Money. The service was excellent and the people who assisted me were very professional and kind. They answered my concerns and questions in a timely manner. They guided me through the entire process of my home loan with facts and figures that made sense. I would highly recommend them for a home loan. Thank you — I appreciate all the hard work that you put in. Read review
Arden
Extremely helpful
Recently, I dealt with Pepper Money while purchasing additional properties. I accidentally completed one of my forms incorrectly, which could have impacted two of my settlements. When I contacted Pepper Money, the team was incredibly patient and extremely helpful, going above and beyond to rectify the issue and ensure my funds were cleared and directed to the correct accounts.
Hats off to the amazing team at Pepper Money — they were absolutely wonderful to deal with. Pepper Money has truly impressed me with their attention to detail, highlevel customer service, and professionalism. I will definitely continue to use Pepper Money for my future loan requirements and will gladly recommend them to my friends and family. Read review
Riley
I had a great experience
I had a great experience refinancing with Pepper Money. They helped me refinance when no other financial institution could help — and they did it without any broker. I would recommend Pepper Money for direct deals. Read review
Devinder
Pepper Money did a fantastic job
Pepper Money did a fantastic job of arranging a mortgage for us. They kept us in the loop at all times while also working to a very tight schedule. Pepper Money were very prompt and easy to deal with, and I recommend them to anyone who is looking for a mortgage. Our thanks go out for the great job that the team did in arranging finance for us. Read review
Tony
Our recent awards
We’ve been helping Aussies achieve their lending goals since 2000. We're proud to offer a suite of flexible financial solutions, which have won us several awards over the years. Here are a handful of our recent successes.
Non-Bank of the Year
Best Specialty Lender
Innovator of the Year -
Non-Bank
5-Star Sustainable Programs
Best Equipment and Asset Finance Loans
