How do I discharge from a Pepper Money home loan?
What's the discharge process
Once the Full Discharge Authority form has been completed in full and submitted to us, there are a number of steps we must carry out to finalise and process your request.
After this, we’ll be in touch to confirm we've instructed our solicitor and provide the details you will need to co-ordinate settlement with them.
If you’re not discharging all properties attached to your loan, or you’re not paying out your loan in full, contact us to discuss your eligibility for a Partial Discharge.
Send forms via:
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Post
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PO Box 244 Parramatta CBD NSW 2124
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Email
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If you’re thinking of making a change, talk to us first about your options – we’ll see if we can save you time and money before you make a decision.
Get in touch with us today by calling us on 137 377. We're here to help.
FAQs about our discharge process
To discharge your home loan, you need to complete and sign a Full Discharge Authority form and return it to Pepper Money by email or post.
You can return your completed and signed Full Discharge Authority form by post to PO Box 244 Parramatta CBD NSW 2124 or by email to discharges@pepper.com.au.
Once Pepper Money receives your completed form, your request will begin to be processed and the details needed to coordinate settlement will be provided.
If you are only discharging part of your loan or releasing one of multiple secured properties, contact Pepper Money to discuss your eligibility for a partial discharge.
Contributor | Dianne Wassouf, Head of Customer Solutions
Dianne joined Pepper in 2012 and is now responsible for all Customer Service and Resolutions post settlement teams across Australia and Manila. Her expertise focuses on customer solutions and assistance and has equipped her with a deep understanding of client relations and service excellence.
Published by Pepper Money. Read our Editorial Policy to learn how we create and review content.
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