Tax time scams: How to stay alert this tax season

 Last updated: 30 May 2024 |  Estimated read time: 4 Minutes

Tax time can be a whirlwind of sorting receipts, crunching numbers, and filling out forms. It’s can also be a prime time for online scammers to try their luck on unsuspecting consumers and businesses. That’s why we’re here to guide you through the common traps and how to steer clear of them.

Understanding tax time phishing scams

Tax phishing scams are crafty attempts by cyber criminals to swipe your private details or convince you to hand over funds. They’re after your online banking logins, email passwords, and other sensitive info. Once they’ve wormed their way in, they could commit financial fraud or identity theft.

Sneaky tax scam tactics to be aware of

These scammers are clever with their timing, striking when you’re swamped with tax tasks. They use email and phone scams to lure you into fake websites or to hand over personal details. They might even threaten legal action or dangle a fake tax refund to trick you. Some common tax phishing scams you need to be on the lookout for include:

Email tax scams

The classic tax scam! Beware of emails masquerading as the ATO, complete with links to websites that look eerily official. These sites could be traps, designed to snatch your login details and personal information. For instance, a recent scam involved a counterfeit myGov login page. Unsuspecting individuals entered their details, only to have their real accounts hijacked and personal details stolen, leading to identity theft and fraudulent tax refund claims.

Phone tax scams

The fear factor tax time phone call where scammers impersonate the ATO or IRD and try to scare you into revealing sensitive information or paying non-existent fines. Scammers may demand immediate payments for you to avoid legal trouble—don’t fall for it.

SMS tax scams

Tax time text message scams crop up every year, with messages claiming to be about your tax return. Clicking on a link in these messages could lead you to a fake site on your mobile device. The goal? To panic you into paying a supposed tax debt, often through untraceable methods like cryptocurrency or pre-paid debit cards. The 2023 tax time SMS scam was a prime example of this1.

Too-good-to-be-true

They say that if something is too good to be true, then the chances are it isn’t real. It’s best to err on the side of caution if an email offers an unbelievable deal or tax refund. These scams play on urgency and curiosity to lure you into their web. So think twice before clicking.

Charity cons at tax time

These scammers look to exploit your generosity by setting up bogus charities or impersonating real ones. They’ll ask for donations and offer fake tax receipts. Giving back to worthwhile causes can be a good thing to do, but always verify a charity’s legitimacy before opening your wallet.

Imaginary investment opportunities

The end-of-financial-year frenzy! As the financial year wraps up, be wary of investment opportunities promising sky-high returns. These scams prey on the pressure to make last-minute decisions for tax benefits.

6 tips to help stay clear of tax scams

1. Stay on top of your communications

Always double-check texts, calls, and emails. Hover over email addresses and links to verify their authenticity. If something feels off, it’s usually a good idea trust your gut and don’t click.

2. Secure your emails

Use email services with built-in security features like spam filters to keep those phishing attempts at bay.

3. Use Multi-Factor Authentication (MFA) where possible

MFA is your digital bodyguard that combines passwords with one-time codes sent to your device for an extra layer of security.

4. Ignore the scare tactics

Real tax officials don’t use fear to get their point across. If you’re ever in doubt, reach out to them directly through official channels.

5. Only make payments through official platforms

Always use the recommended methods for settling any tax debts through secure government portals.

6. Look at Government resources

The ATO website is your go-to for all things tax. If you’re ever unsure, that’s where you’ll find the answers.

We’re here to help

As well as being aware of scammers around tax time, there are also some other positive steps you can take to navigate tax time like a pro.

Remember, we’re always here to help you navigate your financial journey securely. Visit our Security Hub for safety tips and other useful information to help protect you and your assets online.

Contact Pepper Money

Financial Support

Need help with your repayments? Let us know sooner rather than later.

Calling from overseas? +61 2 7227 1517

Apply for a Pepper Money Home Loan

Want to find out where you stand?

We've got the online tools and calculators to help get your home loan journey underway. Work out how much you may be able to borrow and even quickly find out what indicative interest rate you might be eligible for.

Information provided is factual information only and is not intended to imply any recommendation about any financial product(s) or constitute tax advice. If you require financial or tax advice you should consult a licensed financial or tax adviser.

All applications for credit are subject to credit assessment, eligibility criteria and lending limits. Terms, conditions, fees and charges apply. 

The results of the borrowing power calculator are based on information you have provided and is to be used as a guide only. The output of the calculator is subject to the assumptions provided in the calculator (see 'about this calculator') and are subject to change. It does not constitute a quote, pre-qualification, approval for credit or an offer for credit and you should not enter commitments based on it. The interest rates do not reflect true interest rates and the formula used for the purpose of calculating estimated borrowing power is based on the assumption that interest rates remain constant for the chosen loan term. Your borrowing power amount will be different if a full application is submitted and we complete responsible lending assessment. The results in the calculator do not take into account loan setup or establishment fees nor government, statutory or lenders fees, which may be applicable from time to time. Calculator by Widgetworks.

Pepper Money Personal Loans is a brand of Pepper Money Limited. Credit is provided by Now Finance Group Pty Ltd, Australian Credit Licence Number 425142 as agent for NF Finco 2 Pty Limited ACN 164 213 030. Personal information for Pepper Money Personal Loans is collected, used and disclosed in accordance with Pepper’s Privacy Policy & the credit provider’s Privacy Policy.

Pepper Money Limited ABN 55 094 317 665; AFSL and Australian Credit Licence 286655 (“Pepper”). All rights reserved. Pepper is the servicer of home loans provided by Pepper Finance Corporation Limited ABN 51 094 317 647. Pepper Asset Finance Pty Limited ACN 165 183 317 Australian Credit Licence 458899 is the credit provider for asset finance loans.

Pepper and the Pepper Money logo are registered trademarks of Pepper Group Assets (Australia) Pty Limited and are used under licence.

Get in touch with a Lending Specialist

Tell us about your situation. The more we learn, the better we can help.